Leanne Clegg Counselling is committed to protecting and respecting your privacy. This policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
Information We Collect
We may collect and process the following data about you:
- Information that you provide when contacting us through our website contact forms or via email, including your name, email address, telephone number, and any additional information you choose to provide.
- Information collected during consultations conducted through Zoom or other video conferencing platforms.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide you with the services you have requested.
- To schedule and conduct counseling sessions and consultations.
- To maintain records of our interactions with you.
- To improve our services and website.
- To comply with any legal obligations.
Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances:
- To our service providers who assist us in providing our services, including Zoom for video conferencing.
- If we are required to do so by law or if we believe that such action is necessary to comply with a legal obligation.
Security
We are committed to ensuring that your information is secure. We have implemented appropriate technical and organizational measures to safeguard the information we collect.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Rectify any inaccurate or incomplete information.
- Request the erasure of your personal information.
- Object to the processing of your personal information.
- Request the restriction of processing of your personal information.
- Receive your personal information in a structured, commonly used, and machine-readable format.
Contact Us
If you have any questions about our privacy policy or the information we hold about you, please contact us at contact@leannecleggcounselling.co.uk
Changes to Our Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review this policy periodically.
